Hello, How Can We Help You?

Together with our partners, we are doing our best to deliver orders quickly and safely. It is possible that there may be unforeseen delays but we will do our best to communicate these to you. We appreciate your understanding and patience.

If you are contacting us regarding tracking for an existing order, please check your dashboard for the most up-to date account information or email us at tracking@flexshopper.com and a dedicated representative will assist you.

Online Chat

Hours
Monday - Friday	8am - 8pm EST
Saturday	8am - 8pm EST
Sunday	10am - 8pm EST

Tracking

Unable to Locate My Tracking Number

Please log into your account and click View Orders to find your tracking number. Example:

Also, have you received an email with your tracking number? If you don't see it in your inbox, please check your junk folder.

If you're still unable to find your tracking number, please email customer service at: tracking@flexshopper.com

I Didn't Receive My Order

Please email customer service at: tracking@flexshopper.com

Returns

I Would Like to Return My Order: Please email customer service at: returns@flexshopper.com
I Received the Wrong Item, My Item is Damaged or I'm Missing Parts: Please email customer service at: returns@flexshopper.com

How it Works

How Does FlexShopper Work?
FlexShopper helps you Lease to Own the products you want. You get top brand electronics, furniture and appliances today, with affordable, weekly payments over time!

Learn More

Read FAQs

Billing Question

I Would Like to Make a Payment

Please call 855-353-9289

I Have a Question About My Bill

Please email billing at billing@flexshopper.com.

Hours
Monday - Friday	8am - 9pm EST
Saturday	8am - 8pm EST
Sunday	10am - 7pm EST

New Features for Our Customers

You can now make fast and easy payments within your client dashboard, see your available spending limit, and more!

Resolutions

The FlexShopper team is committed to your satisfaction. For assistance:

Submit A Request